supreme service

"Supreme believes in delivering excellent service"

supreme quality

"Supreme believes in delivering quality products"

supreme value

"Supreme believes in delivering high value"

FAQ

Sales and Billing Go To Top

When are invoices raised?

Invoices are raised per project at the time of delivery.

What payment methods can I use?

Supreme accepts the following payment types:

  • Visa/Mastercard
  • EFT
  • Cheque
  • Cash (pickup only)

What are Supreme’s banking details?

If you are paying via EFT, our bank details are:
Westpac
BSB: 033-115
Acc no: 183581

The Printing Process Go To Top

How many colours can I print in?

Supreme Packaging offers printing in eight separate colours, front and back, for most of our products.

I want some artwork modified. Can Supreme Packaging do this?

Supreme Packaging does have the capability to modify artwork to assist designers in the pre-press process, and to make minor modifications to designs on a case by case basis. Please contact us with your query.

Materials Go To Top

What materials do you offer?

Supreme Packaging offers many materials for printing, including:

  • Polyethylene (PE)
  • Cast Polypropylene (CPP)
  • Polyester Terephthalate (PET)
  • BOPP (regular and anti-fog)

What choices do I have when choosing packaging?

Supreme Packaging offers many for converting when selecting packaging, including:

  • Lapseal bags
  • Single wound sheet (printed rewind)
  • Centrefold rewind
  • Gusseted folds
  • Micro perforation
  • Macro perforation
  • Security seals
  • Sequential numbering
  • Security RFID tags
  • Handles (smooth patch and die-cut)

Does Supreme Packaging offer bio-degradable packaging?

At this point in time we do not offer bio-degradable packaging due to the expense to our clients, however, we do offer a degradable additive from EPI for our plastics that will ensure the plastic breaks down within six months of being in landfill, and is a far more cost effective solution. For more information on degradable plastic additives, please visit http://www.epi-global.com/en/epi-technology.php.

Delivery Go To Top

I’d like to discuss my order. What should I do?

In the event of an issue with the delivered product, please contact us immediately on (03) 9552 5000. Defects are very rare but if any issues arise, they are dealt with promptly and in a serious manner to ensure the highest quality product for our clients.